| Managing the Unexpected: Assuring High Performance in an Age of Complexity
(2001)
|
| Front Cover |
Book Details |
|
| Author |
| Karl E. Weick |
| Kathleen M. Sutcliffe |
|
| Publication Date |
7/3/2001 |
| Format |
Hardcover (237
x
160
mm)
|
| Publisher |
Jossey-Bass |
|
|
| Plot |
| High reliability organizations (HROs) such as ER units in hospitals or firefighting units are designed to perform efficiently under extreme stress and pressure. Using HROs as the model for the 21st century organization, Karl Weick and Kathleen Sutcliffe show readers how to respond to unexpected challenges with flexibility rather than rigidity and to reduce the disruptive effects of change by using tools such as sensemaking, stress reduction, migrating decisions, and labeling. Introducing the powerful new concept of "mindfulness," the authors outline five qualities of the mindful organization and the organizational skills needed to achieve them. Each concept is clearly expressed in vivid case studies of organizations that demonstrate mindful practices in action.
A Book in the University of Michigan Business School Series
Voted Best HR Book of 2001 by HR.com
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| Personal Details |
| Collection Status |
In Collection |
| Index |
469 |
| Read It |
Yes |
| Links |
Amazon US
Amazon UK
|
|
| Product Details |
| ISBN |
0787956279 |
| Cover Price |
$29.95 |
| Nr of Pages |
224 |
| First Edition |
No |
| Rare |
No |
|
|